Hi. I’m John Kester with All Seasons Retractable Screens.
Today, we’re going to go over some general maintenance of the product. The first thing I’d like to show you guys is one of the more common problems that we run into, and that would be that the shoe comes off.
I’ll show you guys a picture of the shoe. This is what it looks like. It’s just a plastic piece that has two prongs. So, if you ever see two prongs sticking out of the bottom track there like that means that the shoe’s come off. Typically what causes that is a pet or a person walking into the screen.
To go ahead and fix that — it’s a real easy fix. What you’re going to do is bring the product out like this. This is what we call the pole bar. You’re to go ahead and pull the pole bar. Push that magnet up all the way. Make sure that there’s no magnet here in the track.
You may need to go ahead and push the magnet up quite a bit there if the magnet has fallen down. We don’t want that magnet in the track though because that will prevent it from closing all the way. In order to put it over the shoe, you’re just going to lean the product back like this. You’re going to put it over the shoe, and you’re going to press down on it. You might hear a little bit of a clicking noise there that the shoe went in there. And, at that point, you will be able to go ahead and retract the product.
Also I’m going to show you guys real quick here… I do have a pole bar. The back square side goes in like this. The triangle front part there goes in like that. As you can see, it’s a pretty tight fit. And, you’ll know when you have it in there you will be able to see it as well at the bottom… at the bottom of that pole bar there. So, that’s the way it fits in.
In the next video, I’m going to show you some other general maintenance questions that you might have and how to resolve those issues.
Thanks a lot. I’m John Kester. Bye bye.